Coronavirus Policy Update

Feb 3rd 2020

As many of you are aware, recent developments regarding the Coronavirus have created large surges in market demand for many infection control products. Optimus Dental Supply has seen a tremendous spike in order volumes over the past two weeks for these specific product categories and we are working to provide product solutions for our customers.

We are and have been in the process of contacting and working with our manufacturer partners to understand their capacity to keep up with the demand. We are also monitoring orders in these categories to ensure a consistent supply of product in the channel, along with daily meetings to maximize our response to our customers.

Please note: All large orders will be reviewed and allocations may be enforced. Any orders in the categories listed below will be non-cancelable and non-returnable to avoid excess unsellable product supply.

Impacted Categories: CoronaVirus Masks & Protectives, Face Mask, Face Mask - ASTM L1, Face Mask - ASTM L2, Face Mask - ASTM L3, Face Mask - Cone, Face Mask - Face Shield, Face Mask - N95.


Thank you for your patience and understanding during this time.